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-   -   Epassporte, that wasn't okay (https://gfy.com/showthread.php?t=876319)

Garvin 12-18-2008 02:04 AM

Epassporte, that wasn't okay
 
I got message saying that for security reasons my pin was changed but it doesn't say to what and when I try to submit my own pin it doesn't go through, over and over.

You should have just asked me to change my pin, which I would.

seeandsee 12-18-2008 02:09 AM

Did you look in your Epass messages for New pin, i found mine there?

Garvin 12-18-2008 02:19 AM

Quote:

Originally Posted by seeandsee (Post 15212116)
Did you look in your Epass messages for New pin, i found mine there?

I did, nothing there

janosik 12-18-2008 02:34 AM

I have exactly same problem. Very nice before xmas

hyperdrive 12-18-2008 02:37 AM

Quote:

Originally Posted by Garvin (Post 15212110)
I got message saying that for security reasons my pin was changed but it doesn't say to what and when I try to submit my own pin it doesn't go through, over and over.

You should have just asked me to change my pin, which I would.

nice.. that is my point exactly..

to ePassporte:

why would you change our pins BEFORE we know about it?! what if we havent logged in, and tried to get money from the atm?! :mad: this is crazy..

if you're doing this for security purposes, you really SHOULD just sent a message advising us to change pins; you have no right on DOING THIS INSTANTLY!! these is OUR card, OUR money!!:mad:

DamageX 12-18-2008 02:41 AM

Quote:

Originally Posted by hyperdrive (Post 15212170)
if you're doing this for security purposes, you really SHOULD just sent a message advising us to change pins; you have no right on DOING THIS INSTANTLY!! these is OUR card, OUR money!!:mad:

Yes, but THEY can fuck with YOU!

I predict some extra stress for Michael O during the next week.

Ecchi22 12-18-2008 02:46 AM

I got the very same problem.. Hope they fix it soon :)

Ecchi22 12-18-2008 02:47 AM

Quote:

Originally Posted by janosik (Post 15212162)
I have exactly same problem. Very nice before xmas

It's not nice.. It is just awesome

seeandsee 12-18-2008 02:55 AM

Oh i was thinking you ask about "virtual cc pin" , now i see they changed Electron pins, and i can't update card with my new pin, so wtf?

bufferover 12-18-2008 03:12 AM

Great way to say Merry X-mas, they make my day really :). I hope they will solve the problem soon as possible

papill0n 12-18-2008 03:21 AM

Quote:

Originally Posted by Garvin (Post 15212110)
I got message saying that for security reasons my pin was changed but it doesn't say to what and when I try to submit my own pin it doesn't go through, over and over.

You should have just asked me to change my pin, which I would.


fuck me are you serious? :Oh crap

femdomdestiny 12-18-2008 03:21 AM

I did
 
I've got probably same message, and I've changed pin without problems. That was last night and I didn't check ATM to see does it works. I will go later and try

bufferover 12-18-2008 03:29 AM

But the problem is that you can't change your pin

MrDeiz 12-18-2008 03:34 AM

i faced the same today

bufferover 12-18-2008 03:39 AM

There was an error setting your PIN. Please try again later

papill0n 12-18-2008 03:39 AM

where are you guys seeing that your pin has been changed? message center?

MrDeiz 12-18-2008 03:40 AM

there's a message window during login and yes in message center too

Quote:

ePassporte would like to inform you that an increasing number of merchants and ATMS in your country have been compromised. Due to this situation, ePassporte has automatically changed the PIN of your Visa Electron Card. To set the PIN of your Visa Electron Card to a value of your choice, please go to "My Account", select the "Visa Card" option from the navigation bar, and click the "Manage Visa Cards" button. To update your PIN, enter your new preferred pin, confirm it by entering it a second time, and then click the "Update" button.

As well, ePassporte recommends that you transfer all of your available funds from your Visa Virtual Account to your ePassporte Wallet. This is added assurance that your funds are still safe if your Visa Virtual Account or Visa Electron card is ever lost, stolen or compromised through a stolen data base, a compromised merchant or ATM. To initiate the transfer, go to "My Account", select the "Transfer Money" option from the navigation bar, and click the "Wallet To/From Visa Virtual" button.

Thank you,
ePassporte Risk Management Department

Darkhorse 12-18-2008 03:45 AM

No change here thank fuck.

papill0n 12-18-2008 03:50 AM

Quote:

Originally Posted by daizzzy (Post 15212271)
there's a message window during login and yes in message center too

thanks for that - looks like I am ok for now :thumbsup

hyperdrive 12-18-2008 04:07 AM

Quote:

Originally Posted by DamageX (Post 15212177)
Yes, but THEY can fuck with YOU!

I predict some extra stress for Michael O during the next week.

they just fucked epass users bigtime.. of all the things they did with their system this year, this got to be the craziest one..

nice xmas gift from them :mad:

Jdoughs 12-18-2008 04:14 AM

It seems a few PINS have been down for what 4 hrs?

I don't think cries of spoiled Christmas's are quite warranted yet. If Christmas is banking on you having cash exactly at this second, then I guess your fucked, hopefully no children starve before someone fixes it this morning (in what I suspect will be a couple hours.

hjnet 12-18-2008 04:16 AM

Ok, time to withdraw everything in there again, as long as my existing PIN works....

Jdoughs 12-18-2008 04:19 AM

Just to add, I'm sure they changed them for a reason, it says for security reasons. SOMETHING made them feel the need to change them.

Would you prefer find out your money was gone? Now there is a smoking X-Mas gift.

If they are shitty enough to have you go off the deep end when something happens, get your fucking money out of there. Its not rocket science.

If you aren't happy, use someone/something else.

kmanrox 12-18-2008 04:25 AM

i tried 5 hours ago and got the error, still getting the error;

There was an error setting your PIN. Please try again later.

janosik 12-18-2008 04:33 AM

I have been using them for years without any complains .. but this issue really makes me crazy

hyperdrive 12-18-2008 04:33 AM

Quote:

Originally Posted by Jdoughs (Post 15212332)
Just to add, I'm sure they changed them for a reason, it says for security reasons. SOMETHING made them feel the need to change them.

whatever reason they got, it would never be enough.. the point is its not for them to decide to suddenly change pins.. its up to us, the account holders, because it is our money..

like i said, they should have messaged first that our pins should be changed.. or if they really want to change it themselves, they should have set a deadline for it to be done manually..

also, this would never been a very big problem if the update pin works..

:2 cents:

darksoul 12-18-2008 04:36 AM

nice way to hold our money hostage

Darkcrni 12-18-2008 05:03 AM

Me too, i just post about this!!!

Sid70 12-18-2008 05:13 AM

Quote:

Originally Posted by seeandsee (Post 15212196)
Oh i was thinking you ask about "virtual cc pin" , now i see they changed Electron pins, and i can't update card with my new pin, so wtf?

same shit here!
Michael?

Steiger 12-18-2008 05:16 AM

same here

Michael O 12-18-2008 05:32 AM

For security reasons accounts from some countries have had their pin code reset because of a large amount of skmming of cards at the ATM in some countries.
This is for security to prevent money being withdrawn in case your card have been skimmed.
If you have problems setting a new pin please email me your UserID to [email protected] and I will get Tech to look at it asap.

Sid70 12-18-2008 05:43 AM

Quote:

Originally Posted by Michael O (Post 15212448)
For security reasons accounts from some countries have had their pin code reset because of a large amount of skmming of cards at the ATM in some countries.
This is for security to prevent money being withdrawn in case your card have been skimmed.
If you have problems setting a new pin please email me your UserID to [email protected] and I will get Tech to look at it asap.


email sent!

kmanrox 12-18-2008 05:44 AM

i sale cheap card skims

Darkcrni 12-18-2008 05:47 AM

Me too!!!

mark5 12-18-2008 05:48 AM

i send 3 !!! emails 2 hour ago - no answer, no PIN, no money :(

NTM 12-18-2008 05:50 AM

Quote:

Originally Posted by Michael O (Post 15212448)
For security reasons accounts from some countries have had their pin code reset because of a large amount of skmming of cards at the ATM in some countries.

What a load of shit.

Just say straight out that Epassporte is out of money, so they are holding whatever is left in customers accounts.

fastboy 12-18-2008 05:53 AM

damn, I also cant change pin

Sid70 12-18-2008 05:55 AM

can we get any estimation on this issue, Michael? When is it going to be resolved?

cool12 12-18-2008 05:56 AM

I'm change PIN ..

tranza 12-18-2008 05:56 AM

I don't see what the big deal is.


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