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Old 05-20-2015, 06:12 AM   #1
suesheboy
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Strange issue on a PC when browsing

Some of my web sites on my main PC won't load properly as the page just stops "mid sentence" so to speak. Tried all different browsers (all updated), cleaned cached pages etc. Ran system mechanic, disk scans etc. Didn't help

When I check the pages that won't load on my phone (same ISP - Verizon 4g phone 3g pc) they were fine. Had someone else load them at another location on a PC (At&t) and they were fine.

Broke out my laptop and put it on the same WIFI network and the pages load fine.

No matter how many times I refresh a page they will not fully load. Sometimes GFY pages partially load on this PC but if I refresh the partially loaded GFY page they load.

...here is the bizarre part, if I change some of the PHP values on the page (or remove some), the page works on the PC (but has bad data in the content). If I change it back to the correct data, page won't load....and all the time other PC's and devices always work! Other pages uses the same PHP values and in the same database tables work fine on this PC.

Pages have bootstrap, CSS, light on java, all html compliant and some minor Database calls.

No viruses or spyware on the PC according to Avira, Windows Defender, Super Antispyware and malware bytes (on safe boot as well)

PC Specs
Win 7
16 GB Ram i7-26000 CPU 3.4ghz
OS is on SSD. 5 other HDs for storage only.
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Old 05-20-2015, 06:52 AM   #2
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You trigger some system/network stack overflow. I think its related to hardware combo. Have you looked into windows event viewer?
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Old 05-20-2015, 07:06 AM   #3
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You trigger some system/network stack overflow. I think its related to hardware combo. Have you looked into windows event viewer?
Wow are there events galore. I am going to start working through this mess.

Same hardware for at least a year and this only cropped up in the past week or so.

Will post results. Thanks for the heads up.
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Old 05-20-2015, 11:40 PM   #4
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It would be interesting to view source when the page stops loading - see if the HTML loaded and the browser didn't render it properly or if the HTML didn't actually finish.
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Old 05-21-2015, 12:51 AM   #5
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Hi suesheboy,

Do this : Type in Google.com into your tool bar and hit enter, but when you do, watch the load window or progress bar area, and see if you see any other domains popping up in the list. If you do, your browser has been hijacked.

THere's another way too. Go to a simple web page that you know perfectly, or that you have made yourself. Then look at the source of that page. Are you seeing extra code on that page that you know you did not put there, that only you see, but others who view-source the page do not? If so then again, your browser has been hijacked.

I don't know how the exploit works or even how you get it, but a friend of mine had this problem. It was the strangest thing. It wasn't until he skyped with me and shared his screen that I found the issue for him.

I hope what happened to you isn't the same thing. He was unable to fix the problem and ended up having to reformat his HD.

Good luck!
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Old 05-21-2015, 01:35 AM   #6
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I'd suggest a hijacked browser, too. Let us know what is, when you find the solution. All other websites load as usual?!
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Old 05-21-2015, 05:33 AM   #7
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OK the source stops mid sentence such as:

<h1>this is my hea

Only some pages do this and it is the same page over and over again.

All browsers crap out on the same pages (FF, chrome and IE) ONLY on this PC.
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Old 05-21-2015, 05:50 AM   #8
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Every scan I am checking is not finding any hijacks so far including checking page souces for known pages
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Old 05-21-2015, 05:54 AM   #9
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Originally Posted by transbetty View Post
You trigger some system/network stack overflow. I think its related to hardware combo. Have you looked into windows event viewer?
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Old 05-21-2015, 06:29 AM   #10
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All scans and checks for hijacks fruitless.

Concentrating on the Event Viewer. Seem to have a HD issue:

"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume5."

Funny how nothing else on the computer was an issue other than some pages on some sites though.

About to run a check disk on the SSD.
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Old 05-21-2015, 06:44 AM   #11
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double post
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Old 05-21-2015, 06:50 AM   #12
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do chkdsk with fix parameter.
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Old 05-21-2015, 06:51 AM   #13
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What brand/model SSD are you running?
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Old 05-22-2015, 04:23 AM   #14
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Check disk fixed many errors. Did not help.

Removing all remnant instances of LogMeIn that I thought wee deleted.

Rebooting and looking again at event viewer
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Old 05-22-2015, 04:26 AM   #15
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Next level of fixing can be done via sfc /scannow

The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir% \System32\dllcache. The %WinDir% placeholder represents the Windows operating system folder.

Did the disk mark any sectors as bad / damaged?
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Old 05-22-2015, 04:38 AM   #16
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OMG. It looks like this fixed it!

I uninstalled LogMeIn montsh ago (I used it to help my father). Turns out after an uninstall it leaves lots of shit.

Transbetty: I used the c:/ properties/ tools /error checking with both checked off (auto fix file systems and scan for attempt recovery of bad sectors.) and that is all I did.

Check disk found "correcting error in index XI30 for file 1417" which took almost an hour to complete. A "clean up disk" run latter removed 4 gig (way higher than normal for me)

I still see a few items under events I will work on after relaxing and having breakfast.

Checking event viewer was a life saver.

Brand and model of SDD sandisk sdssdhp256g x2316l
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Old 05-22-2015, 04:42 AM   #17
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Glad it helped

Event Viewer is the first thing to diagnose issues if you are little bit skilled with Windows, registry and services.

As for remaining errors (red) or warnings (yellow), don't be too hard on yourself, some are nearly impossible to remove. It's rare to have clean blue logs
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Last edited by transbetty; 05-22-2015 at 04:48 AM.. Reason: grammar
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Old 05-22-2015, 05:01 AM   #18
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Glad it helped

Event Viewer is the first thing to diagnose issues if you are little bit skilled with Windows, registry and services.

As for remaining errors (red) or warnings (yellow), don't be too hard on yourself, some are nearly impossible to remove. It's rare to have clean blue logs
Glad you told me that. I would rather work today and make money and save it for another day.
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Old 05-22-2015, 08:12 AM   #19
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Replace your disk before its to late
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Old 05-22-2015, 08:27 AM   #20
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For anybody else who reads this, I suggest running SuperAntiSpyware as well in addition to those that you listed. I primarily use it to clean up clients browser infections like addons/extenstions..etc.....

It picks up quite a bit of things that the others don't catch.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
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Old 05-22-2015, 10:47 AM   #21
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I have the pro version of super anti-spyware and it does work great.

I do have a cloned backup of the SD drive made a year ago just in case. It has my programs and would need a massive amount of updating, but here in the mountains on 3G is not the pace to do it. Hoping drive will last until I am back in FL in July where i have high speed.

Weirdly 2 pages no longer work (no disk issues now) and all the others that would flake out don't anymore. While it must get fa
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Old 05-22-2015, 10:58 AM   #22
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Replace your disk before its to late
I think "error in index" errors are pretty common ( hard reset, frozen OS, frozen app). Doesn't necessarily mean disk is failing. Do you have any info supporting your theory? I'm not arguing with you, would like to know myself.
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Old 05-22-2015, 11:11 AM   #23
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In general people "over-rate" malware, spyware and viruses. Issues are often caused by conflicting devices/services and I/O errors. I'm not saying you shouldn't be careful, just saying many people confuse non-related issues with viruses.
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Old 05-22-2015, 11:15 AM   #24
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I think "error in index" errors are pretty common ( hard reset, frozen OS, frozen app). Doesn't necessarily mean disk is failing. Do you have any info supporting your theory? I'm not arguing with you, would like to know myself.
The cause is either master file table corruption or bad sectores on the disk. Neither is something you want to risk your business on, based on the Price of disks today
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Old 05-22-2015, 11:20 AM   #25
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The cause is either master file table corruption or bad sectores on the disk. Neither is something you want to risk your business on, based on the Price of disks today
I thought "Disk-error Index $130" is a non-critical error. BY non-critical mean a non-destructive error that can occur ans is easy to fix. So you are syaing it's an indication that disk is going to fail ?

suesheboy, if Ferus is right your rather backup your critical data.
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Old 05-22-2015, 01:51 PM   #26
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All my data is held on other drives than this SSD and I have 5 Data HDs in this machine alone.

With a "toaster" I cloned this SSD with the win7 OS and my programs onto another SDD so if this drive dies, I slap in the cloned drive and than have to do a million updates to windows and all my software, annoying and extremely time consuming (since I can not get high speed at this house).

I bought SSD's since they were supposed to not fail like regular HD's, this would be the 2nd one that failed if it in fact does.

I learned long ago that once you start having issues with a HD (or an SD card), they can fail in a day, an hour or a year and I can't take the chance.

When I am back in FL I am going to instal my A+B+C+D switch to choose which of the SSD's I boot from and update the clone drive when I am not working. This way it is ready in case the OS drive fails.

As soon as Windows 10 is out and stable (2nd service pack probably) I will then load a brand new SDD drive with the new OS and it will become drive A on the A+B+C+D switch. This way I can migrate my programs onto the new OS slowly and work out the quirks. If one of my 2 SSD's dies before Win 10 is out and stable, I am going to get another SSD and clone the remaining working SSD drive.

Always having 2 OS drives has saved my ass countless times.

**************Can not thank everyone enough for the help and suggestions. That is what makes this place a community which we sometimes forget.
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Old 05-23-2015, 02:15 AM   #27
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In general people "over-rate" malware, spyware and viruses. Issues are often caused by conflicting devices/services and I/O errors. I'm not saying you shouldn't be careful, just saying many people confuse non-related issues with viruses.
I know some people that get "viruses" every week. They just don't know how to use the computer and they are always fiddling with shit they don't know about..
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