Anyone from YouPorn / HubTraffic here? The YouPorn API is returning incorrect results for thumbnails

[Tube Ace]

I tried emailing through the contact form, but have received no response.

I have noticed an error in the YouPorn API. When the thumbsize parameter is set to 'medium2' (which should return 320x240 thumbs), the API returns the 'medium' thumbs (227x128) instead.

https://www.youporn.com/api/webmaste...mbsize=medium2

Only if the thumbsize parameter is set to 'all' does it return the correct 'medium2' 320x240 thumbs (along with all other thumb sizes).

https://www.youporn.com/api/webmaste...&thumbsize=all

[wankawonk]

Originally Posted by Tube Ace

I tried emailing through the contact form, but have received no response.

I have noticed an error in the YouPorn API. When the thumbsize parameter is set to 'medium2' (which should return 320x240 thumbs), the API returns the 'medium' thumbs (227x128) instead.

https://www.youporn.com/api/webmaste...mbsize=medium2

Only if the thumbsize parameter is set to 'all' does it return the correct 'medium2' 320x240 thumbs (along with all other thumb sizes).

https://www.youporn.com/api/webmaste...&thumbsize=all

While we're here can they PLEASE fix the pornhub csv dump, it's had incorrect tags for over a fucking year, I've emailed them about it 3 times, they just ignore me

(the tags are fucked up such that, if a tag is multiple words like "big boobs", it will show up as two tags--"big" and "boobs"--with no way to tell that the two words are supposed to be part of one tag)

[AdultKing]

Originally Posted by Tube Ace

I tried emailing through the contact form, but have received no response.

I have noticed an error in the YouPorn API. When the thumbsize parameter is set to 'medium2' (which should return 320x240 thumbs), the API returns the 'medium' thumbs (227x128) instead.

https://www.youporn.com/api/webmaste...mbsize=medium2

Only if the thumbsize parameter is set to 'all' does it return the correct 'medium2' 320x240 thumbs (along with all other thumb sizes).

https://www.youporn.com/api/webmaste...&thumbsize=all

So set it to all and use the JSON results to extract the thumbs that suit you, it's not that much extra overhead.

I really doubt anyone from the dev team over at MindGeek will see this thread.

[Profits of Doom]

Originally Posted by Tube Ace

I tried emailing through the contact form, but have received no response.

I have noticed an error in the YouPorn API. When the thumbsize parameter is set to 'medium2' (which should return 320x240 thumbs), the API returns the 'medium' thumbs (227x128) instead.

https://www.youporn.com/api/webmaste...mbsize=medium2

Only if the thumbsize parameter is set to 'all' does it return the correct 'medium2' 320x240 thumbs (along with all other thumb sizes).

https://www.youporn.com/api/webmaste...&thumbsize=all

You would know all about not responding to email...

[AdultKing]

Originally Posted by Profits of Doom

You would know all about not responding to email...

Good point, I bought a full unlimited free updates copy of Tube Ace but apparently now you need to pay him again.

The last emails received from this wanker were trying to sell Tube Ace built sites.

The code is garbage anyway, no wonder he needs help with JSON.

WP-Script is a much better solution, with quick support and it's got real lifetime updates.

[Profits of Doom]

Originally Posted by AdultKing

Good point, I bought a full unlimited free updates copy of Tube Ace but apparently now you need to pay him again.

The last emails received from this wanker were trying to sell Tube Ace built sites.

The code is garbage anyway, no wonder he needs help with JSON.

WP-Script is a much better solution, with quick support and it's got real lifetime updates.

I never once emailed him for support, since I had enough issues whenever there was a plugin update just trying to get him to answer emails to get the new version. Then when he went to a monthly fee for the plugin, he stated in another thread where people complained that everyone that emailed him received an upgrade. I've emailed him multiple times over several months and he never answered. So fuck him, I gave up and bought wp-script, and I've never looked back...

[Tube Ace]

AdultKing, I send out free upgrades to anyone who requests them. In fact, I just sent one out a few minutes ago. I would prefer they fix the API than have to modify the code. Not to mention anyone else using the API may not realize the issue.

Profits Of Doom, I have thousands of customers and try my best to reply to all support requests promptly. I am also available on ICQ and Skype.

[AdultKing]

Originally Posted by Tube Ace

AdultKing, I send out free upgrades to anyone who requests them. In fact, I just sent one out a few minutes ago. I would prefer they fix the API than have to modify the code. Not to mention anyone else using the API may not realize the issue.

That's an outright lie, you never provided me with the update, others have reported the same issue, so I guess it's all our fault then?

As for the API, just fix your code, it's such a trivial thing anyway. Or can't you code? Don't bother answering that, it was a rhetorical question.

[Tube Ace]

Originally Posted by Profits of Doom

I never once emailed him for support, since I had enough issues whenever there was a plugin update just trying to get him to answer emails to get the new version. Then when he went to a monthly fee for the plugin, he stated in another thread where people complained that everyone that emailed him received an upgrade. I've emailed him multiple times over several months and he never answered. So fuck him, I gave up and bought wp-script, and I've never looked back...

What was the payment email? Did you purchase from the site directly?

The plugin updates are now done automatically since version 2.0 and switching to Easy Digital Downloads last year. Anyone who requested an update has received one. Did you check your spam folder? Sometimes emails with ZIP files are marked as spam.

[AdultKing]

Originally Posted by Tube Ace

What was the payment email? Did you purchase from the site directly?

The plugin updates are now done automatically since version 2.0 and switching to Easy Digital Downloads last year. Anyone who requested an update has received one. Did you check your spam folder? Sometimes emails with ZIP files are marked as spam.

I get emails from you, the last email received was in 2017 where you were trying to sell some crappy Tube Ace sites.

I've written off the original payment, which was for unlimited sites, free updates yada yada

You've changed the script to a plugin, changed the plugin to per site licensing, dropped unlimited sites.

Your script isn't competitive, it's badly coded, I use WP-Script now. I regret buying from you originally but that's on me. I wouldn't install your code on any of my Wordpress sites if you had the last tube plugin in existence.

[Profits of Doom]

Originally Posted by Tube Ace

What was the payment email? Did you purchase from the site directly?

The plugin updates are now done automatically since version 2.0 and switching to Easy Digital Downloads last year. Anyone who requested an update has received one. Did you check your spam folder? Sometimes emails with ZIP files are marked as spam.

Your email is whitelisted in my address book so no, it is not in spam, not to mention I check it every day. The email is maximumcheese ::AT:: gmail, I emailed you multiple times and you never answered. You did the same thing on the old version of the plugin, until you finally put my email address in the automatic updater. Then you went to a monthly fee and the updater page on your site for the old version disappeared, and once again you never answered emails...

[Tube Ace]

Originally Posted by AdultKing

That's an outright lie, you never provided me with the update, others have reported the same issue, so I guess it's all our fault then?

As for the API, just fix your code, it's such a trivial thing anyway. Or can't you code? Don't bother answering that, it was a rhetorical question.

When did you request an update? What's your payment email? As I stated earlier, anyone that requested an update received one and I would prefer YP fix their API to output as their documentation specifies for the benefit of others, or can't you read?

[sarettah]

Originally Posted by Tube Ace

What was the payment email? Did you purchase from the site directly?

The plugin updates are now done automatically since version 2.0 and switching to Easy Digital Downloads last year. Anyone who requested an update has received one. Did you check your spam folder? Sometimes emails with ZIP files are marked as spam.

Originally Posted by Tube Ace

When did you request an update? What's your payment email? As I stated earlier, anyone that requested an update received one and I would prefer YP fix their API to output as their documentation specifies for the benefit of others, or can't you read?

Dude, learn some customer support etiquette. It is not your customer's responsibility to debug your support system for you. They also do not want to hear excuses blaming the API.

The only proper response to POD and AK is:

I am sorry you are having issues. Please give me your email and I will make sure that you have the latest updates and will make sure you are set up for automatic updates in the future.

just imho, of course.

.

[AdultKing]

Originally Posted by Tube Ace

When did you request an update? What's your payment email? As I stated earlier, anyone that requested an update received one and I would prefer YP fix their API to output as their documentation specifies for the benefit of others, or can't you read?

I've just sent you an email. (again).

[Profits of Doom]

Originally Posted by sarettah

Dude, learn some customer support etiquette. It is not your customer's responsibility to debug your support system for you. They also do not want to hear excuses blaming the API.

The only proper response to POD and AK is:

I am sorry you are having issues. Please give me your email and I will make sure that you have the latest updates and will make sure you are set up for automatic updates in the future.

just imho, of course.

.

Take a look at some of his old sales threads, it's always been this way with him. Just looking through my emails now and I requested an upgrade on 8/9/18, 8/26/18, and then finally on 9/14/18, after which I just gave up...

*Edit* I just now received the upgrade, so obviously it was never going to my spam folder...

[Tube Ace]

Originally Posted by Profits of Doom

Your email is whitelisted in my address book so no, it is not in spam, not to mention I check it every day. The email is maximumcheese ::AT:: gmail, I emailed you multiple times and you never answered. You did the same thing on the old version of the plugin, until you finally put my email address in the automatic updater. Then you went to a monthly fee and the updater page on your site for the old version disappeared, and once again you never answered emails...

I have just sent the upgrade to maximumcheese ::AT:: gmail. Let me know if you did not receive it.

[Tube Ace]

Originally Posted by AdultKing

I've just sent you an email. (again).

Update was just sent to email robe**@cor*******.com.au

[AdultKing]

Originally Posted by Tube Ace

Update was just sent to email robe**@cor*******.com.au

What I paid for

Unencoded Source Code! Unlimited Domain License $200 (LIMITED TIME!)

What I now have

Here is your license key for Tube Ace WordPress Plugin - Single Site - Lifetime:



I use MechBunny (great support unlimited sites forever updates) and WP-Script (great support unlimited sites forever updates) and paid for TubeAce (never worked properly, unlimited sites, unencoded script - but what I have now is a one site license for probably the worst plugin ever written for Wordpress).

I heap praise on people who do good stuff, see my recent MechBunny thumbs up post, or my comments in the WP-Script thread. On the other hand I've see so many people have issues with Tube Ace. So don't take this post as anything other than fair criticism.

Fuck you Chris H.

[Tube Ace]

Originally Posted by sarettah

Dude, learn some customer support etiquette. It is not your customer's responsibility to debug your support system for you. They also do not want to hear excuses blaming the API.

The only proper response to POD and AK is:

I am sorry you are having issues. Please give me your email and I will make sure that you have the latest updates and will make sure you are set up for automatic updates in the future.

just imho, of course.

.

Where did I ask customers to debug the support system? Gmail automatically deletes messages in the Spam folder after they have been sitting there for 30 days. I made this thread hoping to get the attention of someone at YouPorn/MindGeek in order to have the YouPorn API corrected to return the results as specified in their own documentation.

[AdultKing]

Originally Posted by Tube Ace

Where did I ask customers to debug the support system? Gmail automatically deletes messages in the Spam folder after they have been sitting there for 30 days.

None of your emails went to my spam folder.



What has happened though is that you have dropped the ball on support for as long as you've been around. You also changed your licensing and have not honoured what people originally paid for.

[Profits of Doom]

Originally Posted by Tube Ace

Where did I ask customers to debug the support system? Gmail automatically deletes messages in the Spam folder after they have been sitting there for 30 days. I made this thread hoping to get the attention of someone at YouPorn/MindGeek in order to have the YouPorn API corrected to return the results as specified in their own documentation.

Once again this has ZERO to due with Gmail. I just got the 2 emails you sent me with no issues, your email address is whitelisted in my address book, and I scan my spam folder every day. I have also received every email where you are trying to sell ready made Tube Ace sites. This has everything to do with you not bothering to respond to my past emails...

[Tube Ace]

Originally Posted by AdultKing

What I paid for

Unencoded Source Code! Unlimited Domain License $200 (LIMITED TIME!)

What I now have

Here is your license key for Tube Ace WordPress Plugin - Single Site - Lifetime:



I use MechBunny (great support unlimited sites forever updates) and WP-Script (great support unlimited sites forever updates) and paid for TubeAce (never worked properly, unlimited sites, unencoded script - but what I have now is a one site license for probably the worst plugin ever written for Wordpress).

I heap praise on people who do good stuff, see my recent MechBunny thumbs up post, or my comments in the WP-Script thread. On the other hand I've see so many people have issues with Tube Ace. So don't take this post as anything other than fair criticism.

Fuck you Chris H.

The $200 price was for the standalone version only which was released over 10 years ago in 2008, before the WordPress version was available starting in 2013. Are you now admitting you did have the Wordpress version update all along? Yes, there were some issues in previous versions as all software tends to have which I have worked diligently to solve. WP Script has had their issues as well. Do you have any issues with the current version? If so, I would love to hear them Robert K.

[Tube Ace]

Originally Posted by Profits of Doom

Once again this has ZERO to due with Gmail. I just got the 2 emails you sent me with no issues, your email address is whitelisted in my address book, and I scan my spam folder every day. I have also received every email where you are trying to sell ready made Tube Ace sites. This has everything to do with you not bothering to respond to my past emails...

I am also always available on ICQ and Skype which are always open on my laptop and mobile. I also have a support forum on my site. As you can see, I have sent the updates as requested. Let me know if you need anything else.

[Tube Ace]

Originally Posted by AdultKing

None of your emails went to my spam folder.



What has happened though is that you have dropped the ball on support for as long as you've been around. You also changed your licensing and have not honoured what people originally paid for.

This is an email sent from a different SMTP server and without any ZIP file attachments, so perhaps this one made it to your inbox while the others did not. Unfortunately, that is beyond my control. Again, anyone requesting an update received one or at least I have attempted to send to them. Is there anything else I can help you with?

[AdultKing]

Originally Posted by Tube Ace

The $200 price was for the standalone version only which was released over 10 years ago in 2008, before the WordPress version was available starting in 2013.

It was 2013. Just over 5 years ago.

Are you now admitting you did have the Wordpress version update all along? Yes, there were some issues in previous versions as all software tends to have which I have worked diligently to solve. WP Script has had their issues as well. Do you have any issues with the current version? If so, I would love to hear them Robert K.

I got the email advising of a new version, image posted above, but didn't get the update. I emailed you 3 times asking for the update, every email ignored. I check Junk Mail daily. Seems I am not alone, look at the people on your board messages page who can't get support.



Fact is I paid for an unlimited license, unencoded script with unlimited updates. What I have now is a single domain license for a Wordpress plugin.

Now I have the current version I'll audit your code and return to this thread in the next few days with my comments.

Given that you've released the script under the GPL, what's to stop people just giving it away and removing the EDD licensing?

[GAMEFINEST]

Looks like he needs to hire more support reps

[Tube Ace]

Check the dates of that screenshot, which shows 2 people out of thousands of customers over the course of 10 years.

As I mentioned previously in this thread, last year I switched over to Easy Digital Downloads which makes pushing new updates a breeze since the update can be done in the WP admin as a regular free plugin.



You purchased the standalone version which was a separate product before the WordPress version was created. Why are you still complaining after I gave you a copy of a software product you didn't purchase?

[AdultKing]

I haven't tried yet but I noticed this:

Plugin Name: Tube Ace
Theme URI: https://tubeace.com
Author: Tube Ace
Author URI: https://tubeace.com
Description: Build an adult video tube site with embedded video import tools from all the major adult video sites or any source with an import file.
Version: 2.3.1
License: GNU General Public License v2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html
Requires at least: 4.4
Tested up to: 4.8

We're beyond Wordpress 5.0. Will be interesting to see if the script works on the latest WP version.

[AdultKing]

Originally Posted by Tube Ace

You purchased the standalone version which was a separate product before the WordPress version was created. Why are you still complaining after I gave you a copy of a software product you didn't purchase?

You promised to transition people to the WP Plugin for free, or did you forget that? As it happens I believe I also paid for the WP version and since then you've changed the licensing arrangements. Do you want me to dig back through all my receipts and demonstrate this to you?

Let's see some support problems. Like the one where you posted someone's site url publicly when being called out for lousy support?

Originally Posted by Arnox

A few weeks ago, I saw TubeAce promote their Wordpress plugin in this thread. I'm quite retarded when it comes to programming, but one thing I do know is how to Wordpress. The idea of having a good tube importer was a great idea to me - I've been wanting to work on a tube project for quite a while now, I just haven't had the tools in order to do it.

So I sent off my $80, got the plugin/theme emailed to me and installed it following the instructions.

When I tried to use the importer, I was unable to get past the initial stage of processing. I don't know how plugins work, so I tried signed up to PornTube and used the importer that comes with TubeAce for that. I managed to get those imports working after a lot of messing about, but with access to only one source of videos that isn't really as niche-dependent as I'd like, the result is really poor.

So I paid $80 for this script and the main function of the plugin simply doesn't work. That's cool, I'm sure I can get a little support from the people who made it. I might have a server problem - I might have installed it incorrectly, whatever. Anyway, I added Chris H on Skype and started talking to him, explaining what the issue was. It took two days to get a reply that didn't address what my issue was. When I explained this, I was told that "I'll check it out shortly".

This was over a week ago. I gave him full access to the wordpress install and FTP.

Here is my recent Skype chatlog:



I have consistently asked for some form of response. If you're busy with something else, I'd like to know. If the issue is known and a solution is being worked on - drop me a line. I'm happy to wait if you actually appreciate that one of your customers cannot use what they've paid for. But what I'm not happy about is the lack of response you've given. You are selling a product and that product is not functioning correctly. It might be an issue on my end - if it is, I expect that I'm not the only one, and that you might be able to assist me.

Now, if I downloaded nulled version of TubeAce from a torrent, I could have had it instantly, realized that it didn't work and shrugged it off, only losing my time as a result. The issue is that I paid for the product instead of doing that, and now the product doesn't work, I'm out $80 and, sadly, I don't have a script that I want to use.

I want to use your script, and I want to tell other people that it's a good tube solution, but when you fail to provide me with a response for over a week while bumping your thread on GFY and being logged onto Skype while I contact you, I find it incredibly rude.

I'd like either:
1. Some information regarding what the issue is, as well as a rough timeline for it being fixed. If the issue is on my end, a solution to it. Be it a new host, a better understanding of programming or something else.
2. A refund of $80, at which point I will completely remove the script from my site and delete it from my PC.

I don't want to be an asshole, and I certainly don't think I'm being unreasonable with what I'm saying. Please do something to rectify an issue one of your customers has.

https://gfy.com/fucking-around-and-p...rent-shit.html

[Tube Ace]

Yes, I have tested and everything works on the current version of WordPress 5.0.3.

[AdultKing]

Originally Posted by Tube Ace

Yes, I have tested and everything works on the current version of WordPress 5.0.3.

So what's the story with GPL licensing? What's the point of EDD then?

When did your unlimited sites license become single site?

Originally Posted by Tube Ace

100% Unencrypted Source Code
Unlimited Domain License
Free Lifetime Updates!
Free Email & IM support over ICQ/Skype

Edit: I did some digging. I paid for the Tube Ace Script which you discontinued and provided crap support for. Then I was foolish enough to pay you again for a plugin that you said was 100% Unencrypted Source Code, Unlimited Domain License, Free Lifetime Updates!, Free Email & IM support over ICQ/Skype.

Trouble is you went and changed the rules, you changed the terms upon which you sold the script originally thus fucking over people who supported you early on.

Tell me why I shouldn't just clean up the code and release it on GitHub as an open source project? It is GPL anyway, as it says in the source and readme files.

[Tube Ace]

Are you actually being serious? So now you're saying you purchased the WordPress version too? The point of EDD is to handle the plugin orders, downloads and updates more smoothly. Isn't that obvious to someone of your high intellect?

[AdultKing]

Originally Posted by Tube Ace

Are you actually being serious? So now you're saying you purchased the WordPress version too? The point of EDD is to handle the plugin orders, downloads and updates more smoothly. Isn't that obvious to someone of your high intellect?

Yeah, dead serious. I paid for the stand alone script in 2013 and the Plugin in 2014. Check your records.

[Tube Ace]

So the best you can do is pull up a thread from over 5 years ago, where the issue was resolved and the buyer said he didn't mind me posting the URL to a public website?

https://wordpress.stackexchange.com/...ordpress-theme

https://www.dummies.com/web-design-d...s-and-plugins/

Unlimited licenses have been discontinued since version 2.0 was released.

[AdultKing]

Originally Posted by Tube Ace

Unlimited licenses have been discontinued since version 2.0 was released.

So you're not honouring your original promises?

When I bought it you were promising 100% Unencrypted Source Code, Unlimited Domain License, Free Lifetime Updates!, Free Email & IM support over ICQ/Skype.

[Tube Ace]

Yes, you have unlimited domains for your license. You haven't activated any yet.

[AdultKing]

Originally Posted by Tube Ace

Yes, you have unlimited domains for your license. You haven't activated any yet.

Your email says:

Here is your license key for Tube Ace WordPress Plugin - Single Site - Lifetime:

Don't worry though, your project is probably going to be forked and available for free. It's GPL so don't be concerned, we'll include your original source as per GPL.

[AdultKing]

Originally Posted by Tube Ace

. Why are you still complaining after I gave you a copy of a software product you didn't purchase?

I purchased both

Originally Posted by Tube Ace

Are you actually being serious? So now you're saying you purchased the WordPress version too?

Yes, I paid for the Wordpress version too.

[Tube Ace]

Okay, so you did purchase in 2014. Thank you.

[AdultKing]

Originally Posted by Tube Ace

Okay, so you did purchase in 2014. Thank you.

Yes, the stand alone script in 2013 that you abandoned about 2 months after I bought it and the Plugin in 2014, which now, thanks to free software will be truly free.