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Old 07-28-2020, 08:24 AM   #51
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Auto renewing contracts are slimy but many hosting companies use them
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Old 07-28-2020, 10:56 AM   #52
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Did I..

1) make them sign the NN contract?
2) did I not tell them they had an auto renewal policy, and provided them with the date?
3) If you believe contracts are made to protect only one party. I suggest you have an attorney read over anything you sign.

Again beating me up for doing my Job?




Don't know what grievances you had with NN, but if I can help out in any way. My email and Skype are in my sig.



I'm not talking about those companies and how they retain their business, I'm not in their shoes nor never have been a customer of theirs, but again what if one them just up and announces "We sold" Something to think about no?

Instead of resorting to name calling, or just being stubborn. I literally laid out what you had to do with out saying it in so many words above.

But for the sake of transparency.....

If you have time left in your contract (and if you don't know what that looks like) feel free to contact me. I will let you know exactly what those dates are and what you need to do. If you are trying to write down cost, I can't simply do that (if there is time left on the contract), someone above me approves that, and it would best to take it up with them... (you can email me or Skype me for that info) What I can do is try my best to get your environment to the most upto date tech out on the market today, but I cannot change the contract total... with out someone above me approving it.



Really? What did I hide? What have I kept secret or misinformative? Please tell me.. If I were trying to hide something. Where is that at? I just laid out what you OR any customer needs to do. Am I wrong?
Your point number 2 is bullshit. You never informed us that we were going to need to cancel within a specific window of time. Until we submitted a cancellation notice. Then you informed us that we cannot do so because we weren't under your agreement. We were under our original agreement with National Net still and then proceeded to inform us that we must keep paying until two more years is up or we will go to collections.

Our attorney is reading it over now. This contract was between one owner and NN. Not our current company and TSS.
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Old 07-28-2020, 11:38 AM   #53
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Your point number 2 is bullshit. You never informed us that we were going to need to cancel within a specific window of time. Until we submitted a cancellation notice. Then you informed us that we cannot do so because we weren't under your agreement. We were under our original agreement with National Net still and then proceeded to inform us that we must keep paying until two more years is up or we will go to collections.

Our attorney is reading it over now. This contract was between one owner and NN. Not our current company and TSS.
Can you do me a favor and pass me the Name, or email on the acct? I'm actually in a meeting right now, but will gladly send over any correspondence that we've had. Although it should be in your tickets.
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Old 07-28-2020, 01:45 PM   #54
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First off, what in the actual FUCK?! Who the fuck enters into a contract with a fucking hosting company? jesus fucking shitting dick nipples is this 2001? I've never once in my life have had to enter a contract with any host, get those shady fucking people out of your fucking business.

Second of all, Omar you're a fuck, shut the fuck up.

Third of all, if you are with these shitheads, read your fucking contract and check for assignment clauses. Chances are the moment these goomba faced fucks bought NatNet the contract you signed is null and void, or they must renegotiate with you to keep it in tact, otherwise you're free to leave even if the contract isn't up.

Fourth of all, fuck you Omar you fuck.
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Old 07-28-2020, 03:19 PM   #55
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I was with certified, transfer to TSS was a nightmare, it got solved.
Then had a run of issued, got solved (after explaining manners to one of the support guys...)

Still with them. Omar, you helped me out in the past, my 2 cents, this could have been handled better (aka let the three started go away before this turned into a traditional GFY fight. (why the hell do I still come here???)
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Old 07-28-2020, 03:59 PM   #56
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Omar, he signed a contract in 2006. 14yrs ago and he can't leave. He's still under contract? Really hard to justify that. TSS is making themselves look bad. Its not ur fault omar, but its showing the sales tactic of your company by not allowing customers to leave at their own free will.
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Old 07-28-2020, 04:33 PM   #57
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Omar, he signed a contract in 2006. 14yrs ago and he can't leave. He's still under contract? Really hard to justify that. TSS is making themselves look bad. Its not ur fault omar, but its showing the sales tactic of your company by not allowing customers to leave at their own free will.
Hey Habib! I know when you were with us we went through a similar scenario, Did I hide any dates from you? When my superiors got to this acct. What did I say to you? I can't jump over them, but did I try my hardest to get everything set for you? It ended up the way it did, but you actually did exactly what I told you to do!

Even followed up with you afterwards.... Was I bitter, mean. disrespectful?

At the end of the day I have a job that I get paid to do, I listed here where my powers are, and where they aren't. I also explained the way out... You have your company and make decisions based on what fits you... Correct? So if an employee jumped over you. That would be ok? Would you fire him?

This is simple the OP can easily email the CEO it's not hidden anywhere...

For the people in this thread that truly know I have their back, and proven it. I hope I can continue to do so. Thank you for your business and your trust!
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Old 07-28-2020, 07:02 PM   #58
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Auto renewing contracts are slimy but many hosting companies use them
Kind of like those monthly auto renewing contracts for a porn site right genius? Kind of like those trials that auto renew into a subscription. And on and fucking on and fucking on.
Get real.
The whiners on this board just kill me. Goddamn, grow the fuck up and learn to read.
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Old 07-28-2020, 07:44 PM   #59
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Kind of like those monthly auto renewing contracts for a porn site right genius? Kind of like those trials that auto renew into a subscription. And on and fucking on and fucking on.
Get real.
The whiners on this board just kill me. Goddamn, grow the fuck up and learn to read.
I'm guessing you are not a snowflake. There is nothing wrong with auto renewing subscriptions (hosting, porn, etc.) as long as the client (subscriber) has an easy clear way to end the subscription and exit the relationship and obligation.

Btw, I just visited briefly cryptofeeds.news. Is that your creation? Its clean, simple and full of information. Going to revisit it in the upcoming days as I have more time and mood to expand my limited knowledge of digitial currencies and block chain technology.
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Old 07-28-2020, 10:17 PM   #60
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Btw, I just visited briefly cryptofeeds.news. Is that your creation? Its clean, simple and full of information. Going to revisit it in the upcoming days as I have more time and mood to expand my limited knowledge of digitial currencies and block chain technology.
Thanks, yeah, it's mine. It's there for people to get info. A hobby to mess with.
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Old 07-29-2020, 09:33 AM   #61
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All I learned from this thread is to never, ever consider doing business with TSS after Omar chimed in.
Quoted for the truth!
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Old 07-29-2020, 04:22 PM   #62
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Omar actually sounds like a normal guy doing his job that he was hired to do. You people either never did any real business (yea, i said REAL business) or you're just gfy trolls trolling for the sake of writing shit.
I don't approve of TSS tactics, autorenewing 2 year contracts are shady business, but it's there, you entered into such contract you should know what you're entering into. Same thing if i took a mortage on house for that ferarri i wanted or i blew it in casino. Bank doesn't care, you're getting your shit shoved in, think better next time. Life's not fair, learn to live with it and make better decisions.

Conclusion - TSS doesn't care about you and is just doing what businesses do. Omar is a stand up guy.
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Old 07-30-2020, 12:05 PM   #63
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No doubt OMAR is the man but until we see the contract, i really cant comment on this. Omar is one of the best guy in industry and always available when needed but TSS is a commercial company and if you have auto renewal in contract you should aware of this my friend... On normal situation there is no auto renewal.....
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Old 07-30-2020, 02:28 PM   #64
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You might have my sympathy if someone held a gun to your head and made you sign a contract. Otherwise quit whining about it for christ's sake. You're about to find out it's a mean old world out there. The rest of you need to get a life.
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Old 07-30-2020, 11:09 PM   #65
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If someone buys a company and that company being sold can show and offer up that X% of income is ”guaranteed” or contracted revenue - of course the selling price will reflect this. This often means that the selling party will get close to the full value of those included contracts.

For the buying company, which now has paid dearly for those signed contracts - they now need to deliver the contracted services and at the end of the contracts (hopefully) make their money back plus a small interest/profit. They can’t just be ”good guys” and let people cancel their contracts left and right. They have prepaid for your income stream, now it is your turn to deliver cash to them.

Think better before signing contracts.

In other news, nothing but stellar reputation and the highest respect for both Brad @Mojohost and Ryan @Vacares. I have dealt with both and these two fine gentlemen should be your first point of contact whenever you need to discuss a new server or a transfer. Most likely that will be the first, last and only contact you need. Pure Respect to both of them!
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Old 07-31-2020, 08:52 AM   #66
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If someone buys a company and that company being sold can show and offer up that X% of income is ”guaranteed” or contracted revenue - of course the selling price will reflect this. This often means that the selling party will get close to the full value of those included contracts.

For the buying company, which now has paid dearly for those signed contracts - they now need to deliver the contracted services and at the end of the contracts (hopefully) make their money back plus a small interest/profit. They can’t just be ”good guys” and let people cancel their contracts left and right. They have prepaid for your income stream, now it is your turn to deliver cash to them.

Think better before signing contracts.

In other news, nothing but stellar reputation and the highest respect for both Brad @Mojohost and Ryan @Vacares. I have dealt with both and these two fine gentlemen should be your first point of contact whenever you need to discuss a new server or a transfer. Most likely that will be the first, last and only contact you need. Pure Respect to both of them!

Adraco you did a great job of briefly explaining the BTS mechanism in place for establishing take over valuations.

Nonetheless I still look at this situation no different that my own previous marriages.
Both parties to that agreement of marriage, as husband and wife, have vowed in the presence of a government official to remain married to the other person "till death us do part".

Imagine trying to force the other person to remain in the unhappy relationship, because that vow was made. Sometimes it is in everyone's interest to simply walk away.

In divorce the typical cost of the separation is often a division of assets and possibly alimony. Twice now, we each walked away gaining our freedom back and not losing any money, because both parties respected each other enough to not try to screw the other.

Regardless if Omar is a good guy or a bad one, the general consensus is likely that he is a bad guy because of the decisions or actions he makes on behalf of his employer TTS. I highly doubt that a thread like this has earned TTS more business. Instead it may have the opposite effect. Those currently having contracts with TTS, are carefully reviewing the contract language right now, and making notes on how and when to exit in case it is needed.

I offered the OP the opportunity to send over his current agreement to me, so that I can help access his options. He/she has chosen not to. Often there is an easy legal remedy to an exit, that even TTS is aware about but for their own benefit, would never disclose.

Omar I am not in your shoes, as I am responsible for my own actions, and do not depend on an employer to put food on the table for my family. If you agree with TTS poor approach to contracts, then stick by them. You deserve each other. In the event that you disagree, you should go up to bat for those clients that you represent, and ask your bosses, is it really worth holding a client hostage in a business relationship, when its clearly not working for them anymore.

Is the negative publicity really worth it?
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Old 07-31-2020, 12:20 PM   #67
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If someone buys a company and that company being sold can show and offer up that X% of income is ”guaranteed” or contracted revenue - of course the selling price will reflect this. This often means that the selling party will get close to the full value of those included contracts.

For the buying company, which now has paid dearly for those signed contracts - they now need to deliver the contracted services and at the end of the contracts (hopefully) make their money back plus a small interest/profit. They can’t just be ”good guys” and let people cancel their contracts left and right. They have prepaid for your income stream, now it is your turn to deliver cash to them.

Think better before signing contracts.

In other news, nothing but stellar reputation and the highest respect for both Brad @Mojohost and Ryan @Vacares. I have dealt with both and these two fine gentlemen should be your first point of contact whenever you need to discuss a new server or a transfer. Most likely that will be the first, last and only contact you need. Pure Respect to both of them!
And we stayed in our contact for the term. Problem was that they wouldn't let us cancel at the end of the term. They got the remainder of the contacted time.
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Old 07-31-2020, 12:54 PM   #68
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And we stayed in our contact for the term. Problem was that they wouldn't let us cancel at the end of the term. They got the remainder of the contacted time.
What's the name on the acct? It's been about a week and I still don't have that info...
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Old 07-31-2020, 01:32 PM   #69
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Adraco you did a great job of briefly explaining the BTS mechanism in place for establishing take over valuations.

Nonetheless I still look at this situation no different that my own previous marriages.
Both parties to that agreement of marriage, as husband and wife, have vowed in the presence of a government official to remain married to the other person "till death us do part".

Imagine trying to force the other person to remain in the unhappy relationship, because that vow was made. Sometimes it is in everyone's interest to simply walk away.

In divorce the typical cost of the separation is often a division of assets and possibly alimony. Twice now, we each walked away gaining our freedom back and not losing any money, because both parties respected each other enough to not try to screw the other.

Regardless if Omar is a good guy or a bad one, the general consensus is likely that he is a bad guy because of the decisions or actions he makes on behalf of his employer TTS. I highly doubt that a thread like this has earned TTS more business. Instead it may have the opposite effect. Those currently having contracts with TTS, are carefully reviewing the contract language right now, and making notes on how and when to exit in case it is needed.

I offered the OP the opportunity to send over his current agreement to me, so that I can help access his options. He/she has chosen not to. Often there is an easy legal remedy to an exit, that even TTS is aware about but for their own benefit, would never disclose.

Omar I am not in your shoes, as I am responsible for my own actions, and do not depend on an employer to put food on the table for my family. If you agree with TTS poor approach to contracts, then stick by them. You deserve each other. In the event that you disagree, you should go up to bat for those clients that you represent, and ask your bosses, is it really worth holding a client hostage in a business relationship, when its clearly not working for them anymore.

Is the negative publicity really worth it?

Wow! There's a a lot going on in this post that has literally left me spinning.....

So you equate contracts to marriages? Good to know.. (ladies you have a hot one here)

Whether I'm a good guy or a bad? Everyone that has posted in this thread besides the OP who know's me have stated that I'm not, and in the 20 yrs of being in this industry, (what ever companies I've owned and ran) Not one single person can EVER say that I screwed them out on 1 penny.

The one's posting otherwise:

1) Don't know me.
2) looking to up their post counts.
3) have been told to do so by some hidden hand that loves fanning the flames. I know the newbies won't get this. but the old schoolers know exactly what I'm talking about.

Actually since this thread..... signed 3 new contracts this week. Those that have contracts signed with TSS, if you have ANY questions WHAT SO EVER about your contract and what needs to be done. I implore you to contact me directly and any and all questions will be answered right away. I will clear that up for you, as I do with everything else IMMEDIATELY...

I've simply asked the OP for the name, or email on the acct and I'm still waiting...

Nalem, you are correct! You are not in my shoes, you have no idea of why, what or how. I've taken on this job, you have no understanding that every job has a ugly part of it, but needs to be done. NO MATTER where you work or what you do. Again If I would've with held all this information from the OP then yes... He would have all the right in the world to jump in here screaming bloody murder... That wasn't the case. That he didn't do what what I have clearly outlined here many times, and expect that the rules did't work for him. I can't control that. If I could we wouldn't be having this conversation...

With that said. I hope you all have a great weekend!
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Old 08-03-2020, 04:55 PM   #70
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Everyone should always be happy with their web hosting. Anyone stuck in an over-priced, auto-renewing contract with old equipment and sub-standard support should reach out to MojoHost and discover what their options are. Depending on time left in an auto-renewed contract, we are often just giving free hosting until it's exhausted.

I know we retain our clients with good value, service and the latest technology. We don't need contracts to keep clients here and invest in their business. Add me on Skype or email [email protected] for a fresh perspective. Best of luck -

Brad
I was 1st page reply on this thread.. But yeah.. I went to Mojo!
Love you Brad. You are our super hero mate!
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Old 08-20-2020, 05:11 AM   #71
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TSS is now Performive.

https://www.performive.com
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Old 08-20-2020, 06:07 AM   #72
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TSS is now Performive.

https://www.performive.com
Yes today is the first day of the rebrand. If you look at the top it's in the header HERE Nothing has been sold, nothing has been moved. Simply a rebrand.

WELCOME TO PERFORMIVE
A message from our CEO regarding our rebrand from Total Server Solutions to Performive.

We have been proud to serve our loyal customers as Total Server Solutions for the last 15 years. Our team prides themselves on our internal core value of being a customer-first organization. Delivering excellent products, services, and support, has created deep personal and consultatory relationships with our clients. Our expansive portfolio organically expanded with technology trends to meet the needs of our customers’ thriving businesses.

Our customers have always been the foundation of our success, recently proven by winning the Pacesetters award for the third year, being included on Inc. 5000’s list for the fourth year in a row, as well as being awarded a spot on Deloitte’s Technology Fast 40 list.

Today we launch a new logo, new website, and new name. We took great care and selection in the team, the process, and the choices made in bringing our customers, and the market, our new brand. As we release this new look, to me it feels like it is ‘the story of who we have always been’ and often doesn’t feel new at all.

We hope that this updated story, the robust portfolio and small touches like the mountain imagery lets our current and future customers know that they have an expert, reliable, and available guide into the unknown of future IT strategies. We have been a native of this cloud landscape and highly virtualized environments for eons – now we communicate it better.

To our customers and our family of employees, welcome to Performive. We look forward to serving you as the first hyperconverged, VMware multicloud provider specifically built to serve Mid-Market IT teams across the globe.
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Old 08-21-2020, 02:10 PM   #73
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Yes today is the first day of the rebrand. If you look at the top it's in the header HERE Nothing has been sold, nothing has been moved. Simply a rebrand.

WELCOME TO PERFORMIVE
A message from our CEO regarding our rebrand from Total Server Solutions to Performive.

We have been proud to serve our loyal customers as Total Server Solutions for the last 15 years. Our team prides themselves on our internal core value of being a customer-first organization. Delivering excellent products, services, and support, has created deep personal and consultatory relationships with our clients. Our expansive portfolio organically expanded with technology trends to meet the needs of our customers’ thriving businesses.

Our customers have always been the foundation of our success, recently proven by winning the Pacesetters award for the third year, being included on Inc. 5000’s list for the fourth year in a row, as well as being awarded a spot on Deloitte’s Technology Fast 40 list.

Today we launch a new logo, new website, and new name. We took great care and selection in the team, the process, and the choices made in bringing our customers, and the market, our new brand. As we release this new look, to me it feels like it is ‘the story of who we have always been’ and often doesn’t feel new at all.

We hope that this updated story, the robust portfolio and small touches like the mountain imagery lets our current and future customers know that they have an expert, reliable, and available guide into the unknown of future IT strategies. We have been a native of this cloud landscape and highly virtualized environments for eons – now we communicate it better.

To our customers and our family of employees, welcome to Performive. We look forward to serving you as the first hyperconverged, VMware multicloud provider specifically built to serve Mid-Market IT teams across the globe.
Nice fresh looking website with much clearer information Omar!
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