MojoHost tech asked what the ticket # was after I sent him a URL with ticket # in it, unbelievable.. - Page 3 - GoFuckYourself.com

Colmike9 · 09-28-2023, 07:50 AM

100 support tickets

Quote:

Originally Posted by D Ghost

Many from large companies you know. And if I named them, you would be shocked.

They all know me, too..

You know how when someone in the group gets out of line in public and the people that they're with get all uncomfortable but still support them since they're stuck with them, but secretly want that person to leave? That's what you're doing here..

D Ghost · 09-28-2023, 08:02 AM

Quote:

Originally Posted by Colmike9

100 support tickets

They all know me, too..

You know how when someone in the group gets out of line in public and the people that they're with get all uncomfortable but still support them since they're stuck with them, but secretly want that person to leave? That's what you're doing here..

The bottom line is my points were clear, valid, and were addressed appropriately. It doesn't matter what anyone else thinks, because they aren't involved and didn't experience the issues. It does matter that people are aware though especially with a well-known service provider.

For anyone who said, "Well, I never had an issue!" -- that's like driving a certain car brand and when someone gets into a car wreck due to a manufacturer defect, they all say "Well, WE never had any issues with that car!" - OK and what is your point? That's illogical. That doesn't mean that someone else DIDN'T experience an issue.

Killswitch · 09-28-2023, 08:44 AM

Ok Karen.

D Ghost · 09-28-2023, 08:47 AM

Quote:

Originally Posted by Killswitch

Ok Karen.

Sry, your feelings got hurt on an item that had nothing to do with you.

ladida · 09-28-2023, 09:49 AM

Quote:

Originally Posted by D Ghost

The bottom line is my points were clear, valid, and were addressed appropriately.

They weren't all actually valid.
For example, that cry with .htaccess has nothing to do with them, and everything to do with your sysadmin (or you not having one and "paying more then 4k in hosting"). And if they were in charge of your setup, pretty sure you had moved from somewhere where .htaccess was valid and did not let them know about it once they set you up on their host. In any of those cases, it's on you, or your lack of proper work force, or their knowledge. That's one.
Other is your rant on aws. I'd go as far and say there's hardly 2-3 companies here that really need and could use aws and their scaling. All other are peanuts pretending they need aws scaling, or fallin for aws sales pitch. Also, for aws you better get some dedicated aws sys guys (not guy, guyS) to do your stuff, else you'll run yourself in circles with all their bullshit stuff. Don't even get me started on IAM's

.

In any case, from an independent perspective (ie. mine), start of your thread looked valid. 4hr downtime, tech not knowing ticket number. All valid points that should be addressed and should not be taken lightly. Then it turned into a witch hunt, bashing whole mojo tech for no reason, threatening to move everything away, and along with your 180 after you had "talks" looks more like some type of you wanting to be compensated beyond what you should be for your moral (not business) hurt.

Brad Mitchell · 09-28-2023, 10:10 AM

The tickets, they never stop here at MojoHost

Hi everyone,

Be kind to each other and go back to work

Have a great day and thank you everyone for your business.

Brad

sarettah · 09-28-2023, 10:27 AM

Quote:

Originally Posted by Brad Mitchell

The tickets, they never stop here at MojoHost

Hi everyone,

Be kind to each other and go back to work

Have a great day and thank you everyone for your business.

Brad

work is a 4 letter word

CaptainHowdy · 09-28-2023, 11:33 AM

Quote:

Originally Posted by adultb2b

is this the same guy trashing mojohost on xbiz.net?

What do you expect to get out of this if i may ask?

Quote:

Originally Posted by 2muchmark

it's basicaly this here every day on gfy.

. . . . . . . . .

D Ghost · 09-28-2023, 12:43 PM

Quote:

Originally Posted by ladida

They weren't all actually valid.
For example, that cry with .htaccess has nothing to do with them, and everything to do with your sysadmin (or you not having one and "paying more then 4k in hosting"). And if they were in charge of your setup, pretty sure you had moved from somewhere where .htaccess was valid and did not let them know about it once they set you up on their host. In any of those cases, it's on you, or your lack of proper work force, or their knowledge. That's one.
Other is your rant on aws. I'd go as far and say there's hardly 2-3 companies here that really need and could use aws and their scaling. All other are peanuts pretending they need aws scaling, or fallin for aws sales pitch. Also, for aws you better get some dedicated aws sys guys (not guy, guyS) to do your stuff, else you'll run yourself in circles with all their bullshit stuff. Don't even get me started on IAM's

.

In any case, from an independent perspective (ie. mine), start of your thread looked valid. 4hr downtime, tech not knowing ticket number. All valid points that should be addressed and should not be taken lightly. Then it turned into a witch hunt, bashing whole mojo tech for no reason, threatening to move everything away, and along with your 180 after you had "talks" looks more like some type of you wanting to be compensated beyond what you should be for your moral (not business) hurt.

You obviously don't understand that one of the draws of MojoHost is that they provide sysadmin services. Yes, we have dedicated DevOps people now since 30 days ago.

I appreciate that you see the validity of the initial points, thank you for conceding that at least. I don't hate you either. I see you are bringing up points and I am willing to hear them out and think about them.

ladida · 09-30-2023, 01:17 AM

Quote:

Originally Posted by D Ghost

You obviously don't understand that one of the draws of MojoHost is that they provide sysadmin services.

I understand what "managed hosting" is. You however did not. And for someone whos hosting bill "is not 4k" this should be rather self explanatory, even before this thread. Managed hosting != i dont need a sysadmin and can save costs on that department.

The Hun · 09-30-2023, 03:09 AM

Quote:

Originally Posted by redwhiteandblue

Dude, just upload a script with "phpInfo();" in it and it will tell you the path, you don't need to bother tech support with things like that.

But in which folder do you upload this if you don’t know where that folder is…

plsureking · 09-30-2023, 03:54 AM

Quote:

Originally Posted by The Hun

But in which folder do you upload this if you don’t know where that folder is…

chicken or the egg?

#

Killswitch · 09-30-2023, 10:17 AM

Quote:

Originally Posted by The Hun

But in which folder do you upload this if you don’t know where that folder is…

Whatever folder is being served by your web server be it apache or nginx.

fris · 09-30-2023, 11:47 AM

Quote:

Originally Posted by D Ghost

Demand better from major tech players in this space.

Anyone in here defending MojoHost blindly is clearly okay with mediocrity. 98% of the people defending them do not even currently have a hosting account with them or never have. That's the absurdity. So basically, it's sheep just repeating and bleating what they've herd (pun intended) which is "MojoHost can do no wrong! MojoHost good!"

For the record, I am not saying people at MojoHost are bad. That is not the case. This is not an insult to the character of individuals. this is a critique of business processes. I am simply trying to point out that the way things are being done is not viable unless you support mediocrity. You have to look outside this industry bubble that you are in and see how things are being done in the mainstream.

These are not people you want working with your business. These people are OK with the status quo, they don't like change. They are too lazy to do things better. They are afraid of advancement. Not even innovation. Even just implementing better tools that other people already innovated and created! Oh. but wait. it will take actual WORK, to do that. That means no more resting on your laurels. Sipping cocktails at an industry tradeshow while you espouse the benefits of your outdated platform and infrastructure.

And mediocrity has been a virus in this industry for at least 15 years now.

i use mojohost, but im i guess in a different category, my servers have no management services because i manage my own stuff, so the tickets i have had to submit have been non technical just minior things they have always been answrered promptly.

hopefully this gets solved, good luck to you and your company/team

CurrentlySober · 09-30-2023, 11:50 AM

Quote:

Originally Posted by The Hun

But in which folder do you upload this if you don’t know where that folder is…

Its the folder that gets revenue from pre-paid gallery placements on the top 15 spaces and banners. the rest of the folders are free placements...

BAKO · 10-04-2023, 03:04 PM

Mojo host only the best

09-28-2023, 08:44 AM	#103
Killswitch 👏 REVOLUTIONARY 👏 Industry Role: Join Date: Oct 2012 Posts: 2,304	Ok Karen. __________________

09-28-2023, 10:10 AM	#106
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	The tickets, they never stop here at MojoHost Hi everyone, Be kind to each other and go back to work Have a great day and thank you everyone for your business. Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

10-04-2023, 03:04 PM	#116
BAKO Etology.com Industry Role: Join Date: Jul 2005 Location: Hollywood CA Posts: 18,386	Mojo host only the best __________________ http://DatingNetwork.com Telegram: @bakokaye