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Old 02-25-2008, 02:32 PM   #1
D
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Pet Peeve: Answering the phone to be put on hold.

What the hell is up with that?

/pick up

"This is D."

"Please hold for a very important message regarding..."

/click
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Old 02-25-2008, 02:37 PM   #2
pr0
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i won't even use a phone anymore....if you want to relay a message to me

text me

unless theres a funny story you just GOTTA tell me at 3am all drunk
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Old 02-25-2008, 03:32 PM   #3
D
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I don't mind phones so much... especially when the customer prefers that method of communication...

but what's up with these peeps?? it's like they think they're the President or something. "Please Hold For..." Gimme a break.

Though I do always wait to hear that it's not: "Please hold for the President of the United States..." before I hang up... just in case.
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Old 02-25-2008, 05:42 PM   #4
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Though I do always wait to hear that it's not: "Please hold for the President of the United States..." before I hang up... just in case.
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Old 02-25-2008, 05:57 PM   #5
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I hate it when I phone my banks customer services and they start asking me all my personal info in some foreign language the person on the other end cant understand or speak english properly..

It goes something like this me) hello I would like to find out ..blahblah...
bank) eloo waaat kin ed you to do today
me ) I beg your pardon
bank) eloo
me ) hello can you understand me I need help on..blah
bank) plesy ivy me dot of barth and acoooont nooomber
me) Can I speak to somebody that I can understand or speaks english please

bank) eloo

me) fuck off you fucking lunatic (slams the phone down all pissed off
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Last edited by halfpint; 02-25-2008 at 05:59 PM..
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Old 02-25-2008, 06:01 PM   #6
rowan
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Originally Posted by D View Post
What the hell is up with that?

/pick up

"This is D."

"Please hold for a very important message regarding..."

/click
I got one the other day, telling me I'd won a free holiday and to press 9 for more information. I was in a good mood so I pressed it, then asked the indian sounding guy (how cliched is that?) which company he worked for. He mumbled something about "travel agency" then hung up on me.
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Old 02-25-2008, 06:03 PM   #7
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i hate that shit too
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Old 02-25-2008, 06:04 PM   #8
L-Pink
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I just lay the phone on the counter and come back whenever.
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Old 02-25-2008, 06:42 PM   #9
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I just lay the phone on the counter and come back whenever.


There ya go.
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Old 02-25-2008, 06:43 PM   #10
GrouchyAdmin
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Automated, and generally illegal, autodial systems. The machine calls, and when it senses there is someone who picked up the line, it either plays a prerecorded session, or passes you to an operator in the boiler room.
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Old 02-25-2008, 06:55 PM   #11
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I hate when you call in to a place and the automated system makes you enter your account number and such (saying that that information will be passed to the rep that takes your call) only to have them ask for the same info you just spent a few minutes entering in one number at a time.
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Old 02-25-2008, 07:00 PM   #12
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I hate when you call in to a place and the automated system makes you enter your account number and such (saying that that information will be passed to the rep that takes your call) only to have them ask for the same info you just spent a few minutes entering in one number at a time.
This happens all the fucking time and shits me to tears.
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Old 02-25-2008, 07:24 PM   #13
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What the hell is up with that?

/pick up

"This is D."

"Please hold for a very important message regarding..."

/click
i used to get them all the time right after i changed my cell phone number..it was always for some other people and if i didnt sit there and wait for someone to come on so i could tell them to fuck off..they would call daily lol

nothing like getting a call and it saying "if you are so and so please hold for an important message regarding your past due account" and if you hang up, they call again the next day

or how about the automated ones that leave messages on voice mail? lol
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Old 02-25-2008, 08:46 PM   #14
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There are a couple of major telcos in Australia that now use voice menus... you're supposed to come up with what you want "in a few words" and unless you say something bland like "bill enquiry" it usually gets it totally wrong. Then you play a game of chasing each others tails as it tries to figure out what you want.

Often you need to say "yes" repeatedly for it to register. I had to call earlier and both times I ended up with the phone mic right next to my mouth, and shouting. YES!!!!
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Old 02-25-2008, 09:15 PM   #15
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i won't even use a phone anymore....if you want to relay a message to me

text me

unless theres a funny story you just GOTTA tell me at 3am all drunk
I am exactly the same way.. I HATE to talk on the phone

text, email or icq me
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Old 02-25-2008, 09:36 PM   #16
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I am exactly the same way.. I HATE to talk on the phone

text, email or icq me
I'm the exact opposite. I can't stand when people are trying to have whole conversations with me through text message. it would take 2 minutes to work out the details of a plan on the phone but it takes 2 hours texting back and forth.
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Old 02-25-2008, 09:39 PM   #17
rowan
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I'm the exact opposite. I can't stand when people are trying to have whole conversations with me through text message. it would take 2 minutes to work out the details of a plan on the phone but it takes 2 hours texting back and forth.
Agreed. I point out to my wife that she's just spent $2 or $3 in SMS charges, and wasted 30 minutes to sort out something that could have been done with a quick call lasting half a minute and costing 30c.

I don't like that the phone interrupts me, but if someone sends me an SMS and I know it's going to be involved I call them straight away.
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