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Old 05-03-2012, 07:02 AM   #51
alextokyo
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Originally Posted by pompousjohn View Post
If it wasn't for mandatory gratuities, waiters would refuse to serve large parties.
What? They don't have a fucking choice. There is no negotiation. It's simple. Do it or see the door. Refuse to work = get the fuck out. I don't see firefighters refusing to work because a building is over *** meters tall.

Also, don't be a fucking vagina. Being a prison guard, logger, surgeon, or coal miner is a hard job. Bringing plates back and forth is NOT a hard job... unless you're fucking lazy.

Last edited by alextokyo; 05-03-2012 at 07:06 AM..
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Old 05-03-2012, 07:03 AM   #52
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but you agree that the common czech person is not really good at tipping?
Always trying to tip 10 - 15 pct. depending on the total sum and service.

But yes, if I'm with a local company, it usually makes other people at the table feel very uncomfortable and they take it as showing off because they usually don't want to tip anything at all or just a few CZK

Also if somebody gives me money to pay for the whole bill it will for 100 pct. not include any tip, so I may easily end up paying a tip for three or four people all together.

Last edited by CarlosTheGaucho; 05-03-2012 at 07:05 AM..
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Old 05-03-2012, 07:12 AM   #53
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Even though the restaurant policy of adding 17% is clearly stated on the menu, that does not mean it is legal to require/demand a gratuity to be paid.
Unfortunately, it is, provided it's clearly stated by the restaurant. Seen it in a court case before. Customer lost and had to pay, because the restaurant had it stated clearly. The outcome was that if you didn't like their clearly stated policies, don't eat there. If you eat there, you're accepting what amounts to a contract.

Such is life, I guess!
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Old 05-03-2012, 07:14 AM   #54
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What? They don't have a fucking choice. There is no negotiation. It's simple. Do it or see the door. Refuse to work = get the fuck out. I don't see firefighters refusing to work because a building is over *** meters tall.

Also, don't be a fucking vagina. Being a prison guard, logger, surgeon, or coal miner is a hard job. Bringing plates back and forth is NOT a hard job... unless you're fucking lazy.
If you think its easy try it. I would certainly have quit if I was forced to wait on large tables for free. When you go to a restaurant you are not buying food, but an experience. If you don't want to pay for it, you should go to a grocery store or a McDonalds or some shit.
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Old 05-03-2012, 07:15 AM   #55
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its like its on the menu ,you dont like it get up and walk out. My friend works at a high end restaurant here and some big r&b singer came in late and stayed late and he was a very shitty tip. In my experience black people were weak tips(I worked as a bartender), I had a gf yrs ago and she worked at a olive garden mostly black clientele and she had horror story after horror story.
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Old 05-03-2012, 07:16 AM   #56
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http://en.wikipedia.org/wiki/Mandatory_tipping wonder if this will be the first case to challenge this issue in court and win.
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Old 05-03-2012, 07:18 AM   #57
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Unfortunately, it is, provided it's clearly stated by the restaurant. Seen it in a court case before. Customer lost and had to pay, because the restaurant had it stated clearly. The outcome was that if you didn't like their clearly stated policies, don't eat there. If you eat there, you're accepting what amounts to a contract.

Such is life, I guess!
no such thing as a one sided contract. both sides have to agree.
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Old 05-03-2012, 07:18 AM   #58
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Tipping is a cultural thing
This I totally agree on. Cultural. Not racial either...cultural.

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If it wasn't for mandatory gratuities, waiters would refuse to serve large parties.
See above. That shit doesn't fly over here. Over here large parties get discount because they bring in a shitload of money and aren't considered a pest and a nuisance because they're not eating with <4 people.

It really amazes me how fucked up some places are.
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Old 05-03-2012, 07:21 AM   #59
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how on earth can you be punished for bringing too many customers... the whole tipping culture is bullshit, tip for good service and that's it, if it's shit you should get nothing and start doing your job better!
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Old 05-03-2012, 07:25 AM   #60
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I work hard for my money. If you want my money, as a waiter, you better work hard for it in return. I have no problem paying 20% for good service, I also have no problem paying 5% for poor service.

I should never have to seek out a waiter in order to get a drink. If I do, you are getting 5%.

I go to a restaurant to be waited on. For an experience. I can get good food, and cheaper, at home.
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Old 05-03-2012, 07:30 AM   #61
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how on earth can you be punished for bringing too many customers...
Amazing, isn't it?


Order in bulk at Amazon and you get a discount
Order in bulk at a restaurant and get fined
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Old 05-03-2012, 07:33 AM   #62
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If you think its easy try it.
Oh please. We both know I'm not going to go out and get a job as a waiter. Don't be such an knee-jerk emotional faggot. We also both know that waitering is not difficult, which is why it's a magnet for the lazy and unskilled. It may be poorly paid, but if you genuinely believe it's particularly difficult then I feel sorry for you. The fact that you would clearly struggle to hold down a job as a waiter is pretty pathetic.

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I would certainly have quit if I was forced to wait on large tables for free. When you go to a restaurant you are not buying food, but an experience. If you don't want to pay for it, you should go to a grocery store or a McDonalds or some shit.
Restaurants should certainly pay a fixed wage, but if you take a commission-based job, you have no right to complain. None. Refuse to serve large tables? You can't pick and choose which tables you want to serve. Forget the drama and bullshit. Do the job properly or just quit. I shouldn't have to explain this to you.

Also, it is not my responsibility to pay the waitstaff salary, in the same way that I don't go around giving $10 to supermarket shelf stackers or flagging down police cars and handing them rolls of 20s.

Last edited by alextokyo; 05-03-2012 at 07:35 AM..
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Old 05-03-2012, 07:40 AM   #63
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The only business model where you pay the staff to wander around and "come see how you're making out" from time to time.
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Old 05-03-2012, 07:43 AM   #64
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Clearly no one here has worked in the restaurant biz which is surprising. Federal min wage for wait staff is $2.13 an hour. Tipping is not optional, if you think that you are a douchebag asshole. I tip 20% for service and maybe 15% for lousy service, which is rare. And for the Europeans, your service sucks, tip more
I gotta agree with you on that, Service in Amsterdam was shyte. The wait staff are the people that handle your food, and are also the intermediary between you and the kitchen, in the best cases, making sure that what the kitchen puts up, is up to par. They ensure that you're looked after in a timely fashion, that you aren't served beer that's under poured and if you're there 2 mins before they stop serving food, that perhaps the kitchen will sneak in that last order. Why? Because they are hoping you show a little gratitude at the end. You remove that, and you are left with people who get paid regardless if you walk out of there happy, or with the impression that you wont go back.

As for the US.. at many high end restaurants, I find some waitstaff overbearing. They have to find that happy medium between meeting my dining needs, and being scarce.

As a side note. Tip were given To Insure Prompt Service, and was given at the start of a meal as an incentive.
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Old 05-03-2012, 07:46 AM   #65
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The fact that they can legally pay only $2.13 an hour is what is outrageous, but dont mind me I'm completely cynical of that business model as often stated.

They whine with a large lobby for their industry, so thats that.
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Old 05-03-2012, 07:46 AM   #66
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I gotta agree with you on that, Service in Amsterdam was shyte.


Where did you eat?
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Old 05-03-2012, 08:00 AM   #67
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Where did you eat?
Ate at the Pub, The Hard Rock, and a steak place a bit further away. The Hard Rock shut the kitchen down 10 mins early and served Beer that was half full. One of the guys at the table commented that if you did that in Scotland they would smack you over the head with it. The waitress just shrugged it off. Its not like she gets paid any differently. The pub, we waited 15 mins just for a menu and someone to take a drink order.
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Old 05-03-2012, 08:02 AM   #68
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Old 05-03-2012, 08:07 AM   #69
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Oh please. We both know I'm not going to go out and get a job as a waiter. Don't be such an knee-jerk emotional faggot. We also both know that waitering is not difficult, which is why it's a magnet for the lazy and unskilled. It may be poorly paid, but if you genuinely believe it's particularly difficult then I feel sorry for you. The fact that you would clearly struggle to hold down a job as a waiter is pretty pathetic.



Restaurants should certainly pay a fixed wage, but if you take a commission-based job, you have no right to complain. None. Refuse to serve large tables? You can't pick and choose which tables you want to serve. Forget the drama and bullshit. Do the job properly or just quit. I shouldn't have to explain this to you.

Also, it is not my responsibility to pay the waitstaff salary, in the same way that I don't go around giving $10 to supermarket shelf stackers or flagging down police cars and handing them rolls of 20s.
If you are as big an asshole IRL as you are on the board you have probably ingested a lot of bodily fluids that has no doubt been liberally sprinkled on your food in restaurants.
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Old 05-03-2012, 08:09 AM   #70
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Ate at the Pub, The Hard Rock, and a steak place a bit further away. The Hard Rock shut the kitchen down 10 mins early and served Beer that was half full. One of the guys at the table commented that if you did that in Scotland they would smack you over the head with it. The waitress just shrugged it off. Its not like she gets paid any differently. The pub, we waited 15 mins just for a menu and someone to take a drink order.
Oh, Amsterdam and the 'Half Full Pint'.

Us Brits will just never accept that a Dutch Pint is a Pint.

Wars have been fought for less.
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Old 05-03-2012, 08:11 AM   #71
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If you are as big an asshole IRL as you are on the board you have probably ingested a lot of bodily fluids that has no doubt been liberally sprinkled on your food in restaurants.
There we go again with the emotional knee-jerk faggotry. And this makes waitering a difficult job... how?

Refusing to serve tables.
Picking and choosing which tables to serve.

Incoming hurt feelings report in 3, 2, 1...
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Old 05-03-2012, 08:15 AM   #72
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Ate at the Pub, The Hard Rock, and a steak place a bit further away. The Hard Rock shut the kitchen down 10 mins early and served Beer that was half full. One of the guys at the table commented that if you did that in Scotland they would smack you over the head with it. The waitress just shrugged it off. Its not like she gets paid any differently. The pub, we waited 15 mins just for a menu and someone to take a drink order.
Unfortunately, the pubs in Amsterdam are simply tourist traps. By default they don't have good food and bad service. All I can do is advise you to NEVER eat at the pubs.

What exactly do you mean by half full beers? Did they have a head or were they actually only half full? Because heads on beers are normal over here(cultural thing). Half empty glasses are not.

Other than that, there's good service and there's bad service.
Another factor you should take into account is the friendlyness.

Americans tend to be overly nice with fake smiles and exagerated interest in the customer. If you're used to that, Dutch waitresses might come across a bit disinterested. But that's simply the way we are.
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Old 05-03-2012, 08:16 AM   #73
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Oh, Amsterdam and the 'Half Full Pint'.

Us Brits will just never accept that a Dutch Pint is a Pint.

Wars have been fought for less.
I am well aware of that

We actually don't like the headlessness in the UK
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Old 05-03-2012, 08:17 AM   #74
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Oh, Amsterdam and the 'Half Full Pint'.

Us Brits will just never accept that a Dutch Pint is a Pint.

Wars have been fought for less.
Hmmm. I wonder if you're Dopy, aka Susan...
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Old 05-03-2012, 08:20 AM   #75
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I agree, but don't call it a tip or a gratuity - Call it what it is, a surcharge.
It was a large group surcharge. It says on the menu. Don't like, don't fucking eat there. Go to Taco Bell where you do not need to pay that surcharge.
So kid is going to bust his ass with 10 black people needing refills every 20 seconds and then get tipped 1 dollar on 200 bill.. Nice.
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Old 05-03-2012, 08:22 AM   #76
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yep it's called kidnapping once they locked the door. and they called the cops to document it for a future court case! the tip will seem very small when their paying a lawyer to fight from going to prison.
Nigga please, You must have not watched the video because consumer guy (white old guy) explains it for dumb asses like you.
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Old 05-03-2012, 08:23 AM   #77
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If they held me against my will I would have started beating on whoever got in my way on the way to the door. I am trained in martial arts, I would have skillfully knocked a few on their asses and left.

Sure, tough guy.
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Old 05-03-2012, 08:24 AM   #78
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Most mid-range restaurants will only alot a server 4 or 5 tables per shift, maybe 6-8 for an experienced one, or an average of 12-16 simultaneous customers max.

If a table of 12 people comes in, he has to handle them exclusively and cant take any other tables in order to give them the attention they need. Usually a group that size will not be in any hurry to leave and camp out awhile, effectively making that waiter's entire shift or a good portion of it a one-party affair.

If a waiter could normally make 100-200 a night hustling a larger group of higher turnover tables, and has to spend all day with one big table who then decides to leave a couple bucks or nothing, they are gonna be pissed. They are going to be one of the restaurants stronger servers or they wouldn't be trusted with a "bigtop" and they are going to have some pull with the manager because they are one of front of the house team's stronger players that likely picks up a lot of slack for noobs and trainees.

So that's why you get "gratted" in large groups.

As to whether it's difficult or not, note that most people that are past highschool and college age are also done waiting tables, the physical and mental demands are pretty high and are not inline with the minimal rewards. It's not a job for lazy people, at least not in decent restaurants, its more a job for people with a lot of energy who haven't figure out how to better capitalize on that energy yet.
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Old 05-03-2012, 08:25 AM   #79
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It was a large group surcharge. It says on the menu. Don't like, don't fucking eat there.
Right..so..regardless of what the rules are etc etc....can you explain to me WHY a surcharge for larger groups is okay?

So far I've seen several people talk about it but I can't find any other reason for them defending it other than "it's always been that way".

Tell me, why do you feel you should pay a surcharge if you come with larger groups?
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Old 05-03-2012, 08:28 AM   #80
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its like its on the menu ,you dont like it get up and walk out. My friend works at a high end restaurant here and some big r&b singer came in late and stayed late and he was a very shitty tip. In my experience black people were weak tips(I worked as a bartender), I had a gf yrs ago and she worked at a olive garden mostly black clientele and she had horror story after horror story.
Black people are lousy tippers. $2 max on 50 dollar tab. I waited tables thru college and never got one good tip from black person. Thank god I worked in high priced Italian place and we didn't have that many. Even black waiter didn't want to wait on them. We used to pay hostess few dollars to take them to someone else station.
Same goes for prom kids and Mary Kay bitches.
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Old 05-03-2012, 08:30 AM   #81
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I am trained in martial arts
Shame you're still shit at it.


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Old 05-03-2012, 08:31 AM   #82
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Right..so..regardless of what the rules are etc etc....can you explain to me WHY a surcharge for larger groups is okay?

So far I've seen several people talk about it but I can't find any other reason for them defending it other than "it's always been that way".

Tell me, why do you feel you should pay a surcharge if you come with larger groups?
Because you take entire section of one particular waiter. You take his time, efforts and money. He needs to pay his bills too, you know. Working big party is like working corporate event or private party that takes up entire restaurant. Get the idea? Ask those that rented entire restaurant for an event. Do you think service charge was optional? Fuck now.
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Old 05-03-2012, 08:33 AM   #83
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If you have to worry about whether not you have to pay an extra 17% grat. at a restaurant, then eat at home. Problem solved.
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Old 05-03-2012, 08:34 AM   #84
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Oh, Amsterdam and the 'Half Full Pint'.

Us Brits will just never accept that a Dutch Pint is a Pint.

Wars have been fought for less.
dont know where you guys get half full beers but i live here all my live and ive never gotten a half full beer.

I do agree that around here the time between sitting down -> when the waiter arrives, is way too long. Extremely annoying. Takes too long? I walk away. But that has improved the last couple of years though.
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Old 05-03-2012, 08:41 AM   #85
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i usually give 10% which makes me here in CZ look like a crazy rich person

when a Czech person gets a restaurant bill of 743 czech crowns, he MAYBE gives 750 - and 7 crowns are 28 euro cents
being from Czech i give usually 10 percent too, if i am satisfied. if not, then 5 percent and if the things went wrong usually under 5 percent.
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Old 05-03-2012, 08:42 AM   #86
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being from Czech i give usually 10 percent too, if i am satisfied. if not, then 5 percent and if the things went wrong usually under 5 percent.
Please do everyone a favor. Stay in fucking Czech and don't ever come here. You're not invited.
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Old 05-03-2012, 08:46 AM   #87
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Most mid-range restaurants will only alot a server 4 or 5 tables per shift, maybe 6-8 for an experienced one, or an average of 12-16 simultaneous customers max.

If a table of 12 people comes in, he has to handle them exclusively and cant take any other tables in order to give them the attention they need. Usually a group that size will not be in any hurry to leave and camp out awhile, effectively making that waiter's entire shift or a good portion of it a one-party affair.

If a waiter could normally make 100-200 a night hustling a larger group of higher turnover tables, and has to spend all day with one big table who then decides to leave a couple bucks or nothing, they are gonna be pissed. They are going to be one of the restaurants stronger servers or they wouldn't be trusted with a "bigtop" and they are going to have some pull with the manager because they are one of front of the house team's stronger players that likely picks up a lot of slack for noobs and trainees.

So that's why you get "gratted" in large groups.

As to whether it's difficult or not, note that most people that are past highschool and college age are also done waiting tables, the physical and mental demands are pretty high and are not inline with the minimal rewards. It's not a job for lazy people, at least not in decent restaurants, its more a job for people with a lot of energy who haven't figure out how to better capitalize on that energy yet.
Of course it's hard menial labor, which is why people like me think they should be paid more. PAID more, not tipped more. Paid by the company that hires them what their work is worth. The system should change from the top down, not from the bottom up.

You know, in other places you go into a restaurant and sit down, you have a buzzer on your table to ring and a waiter comes instantly, they take your order as soon as YOU are ready to order. They bring the food as soon as it's cooked. They aren't allowed to accept tips. And the business (amazingly? miraculously?) thrives. I know.. it can be hard to imagine such a thing exists when we're so used to the way things are here.
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Old 05-03-2012, 08:47 AM   #88
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Right..so..regardless of what the rules are etc etc....can you explain to me WHY a surcharge for larger groups is okay?

So far I've seen several people talk about it but I can't find any other reason for them defending it other than "it's always been that way".

Tell me, why do you feel you should pay a surcharge if you come with larger groups?
Main reason is that wait staff in most U.S. jurisdictions are paid far below minimum wage to around $2 per hour. Crazy, but sadly true.

Where I live, Pennsylvania, wait staff can, in many instances, legally be paid low as $2.83 per hour.

Serving a large group can potentially involve multiple wait staff, though more likely, one person dedicated, as in assigned to few if any other tables, to serving that group - if the group doesn't tip sufficiently, the wait staff person is likely earn close to nothing during their shift...

Or to put it another way, serving a large group for a wait staff person is akin to having all their eggs in one basket - hence the often mandatory tip and/or group surcharge.

Restaurants should be required to pay full minimum wage, not counting tips, like most all other employers do.
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Old 05-03-2012, 08:49 AM   #89
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Nigga please, You must have not watched the video because consumer guy (white old guy) explains it for dumb asses like you.
you can't lock someone in a room. they paid the bill the tip was in question. i bet their meeting with a lawyer 2 day
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Old 05-03-2012, 08:54 AM   #90
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as someone who use to be a waiter, let me tell you something.
1. tips are actually mandatory as wait stuff are taxed by the government on 10%
so. so they actually pay tax on that 10% tip you were supposed to give them.

2. If someone is a dick, they dont deserve a tip.

Most wait staff are friendly good looking people, for most of you trolls it is as close as you will get to a hot girl or a hot guy. So you should be nice, they are handling your food for fuck sake.

The last time i waited a table, they gave me 23 cents as a tip.
I was probably the best waiter going at the time. I could have been serving at 5 Star restaurants, but instead i was at an average restaurant. I made from 100 on a low night to 400 on a good night.

When they gave me 23 cents i was currently working night and day. Day at Dell computers in sales, and then at night as a waiter. I walked out into the parking lot, caught up with their car and gave them back the 23 cents.
then i went inside and told everyone what i had done. Then i went to the change room, as i came out the manager was there to tell me i didnt need to work that night... no shit sherlock
I was headed to Peterborough to go to a PArty, my first weekend off in 2 years.
Fuck your restaurant..lol

Anyway, these days i top standard 10%...and 20% if they are hot..or did a wicked job.
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Old 05-03-2012, 08:55 AM   #91
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dont know where you guys get half full beers but i live here all my live and ive never gotten a half full beer.

I do agree that around here the time between sitting down -> when the waiter arrives, is way too long. Extremely annoying. Takes too long? I walk away. But that has improved the last couple of years though.


Is not a pint!!
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Old 05-03-2012, 09:21 AM   #92
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Is not a pint!!
That's also not "half full".
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Old 05-03-2012, 09:24 AM   #93
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Pay on CC, chargeback.
Easier said than done.

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I cant believe that the restaurant thinks that charging an extra 17% for parties of 5 or more makes sense.
It is the standard here.

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Not paying a tip is a civil matter. Holding someone against their will is a criminal matter. I wonder why there is no mention of that in the article.
Kidnapping was the first thing that came to my mind.

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Lot of people don't realize that Tips is the only source of revenues for the wait Staff.
Really? Where is that?

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I have worked as host and waiter (worst job of my life!)
Dating waitresses can get expensive

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Unfortunately that's simply the reality over there.
hmmm, I have known no one that ever got paid that much except maybe back in the 70's

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Unfortunately, it is, provided it's clearly stated by the restaurant. Seen it in a court case before. Customer lost and had to pay, because the restaurant had it stated clearly. The outcome was that if you didn't like their clearly stated policies, don't eat there. If you eat there, you're accepting what amounts to a contract.

Such is life, I guess!
Does not excuse kidnapping.

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no such thing as a one sided contract. both sides have to agree.
You agree by sitting down and placing your order. It is called implied consent.
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Old 05-03-2012, 09:26 AM   #94
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Oh, Amsterdam and the 'Half Full Pint'.

Us Brits will just never accept that a Dutch Pint is a Pint.

Wars have been fought for less.
LOL! true, i was shocked that the "head" counted towards the pint. I had to go outside and push over a few bikes to feel better.
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Old 05-03-2012, 09:37 AM   #95
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you can't lock someone in a room. they paid the bill the tip was in question. i bet their meeting with a lawyer 2 day
They didn't pay anything. They refused to pay the bill with service fee on it and police was called.
Tamisha thought it was way too much and she ain't getting paid not today, not tomorrow. So suck on this. LOL
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Old 05-03-2012, 09:40 AM   #96
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The video clearly states that they paid it already so it's over with.
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Old 05-03-2012, 09:57 AM   #97
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When you go to a restaurant you are not buying food, but an experience.
Huh? I'm buying food because I'm fucking hungry. In my entire life I have never heard someone say "I'm not hungry but lets go in there, I want to have an experience"
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Old 05-03-2012, 10:14 AM   #98
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Huh? I'm buying food because I'm fucking hungry. In my entire life I have never heard someone say "I'm not hungry but lets go in there, I want to have an experience"
You might not say it, but internally you probably think it. You want to sit down, be waited on, and not have to take care of the dishes.

I can eat better food and cheaper at home.
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Old 05-03-2012, 10:31 AM   #99
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They didn't pay anything. They refused to pay the bill with service fee on it and police was called.
Tamisha thought it was way too much and she ain't getting paid not today, not tomorrow. So suck on this. LOL
she paid the bill when the officers arrived.

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You agree by sitting down and placing your order. It is called implied consent.
this country is a joke. push the wage off on the customer and let the owner get all the profit. scam 101
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Old 05-03-2012, 10:45 AM   #100
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Tipping should be eliminated completely.

The sub culture of wait staff thinking they are somehow special and not actually working a shit job is a farce and it should also be eliminated. Any profession where spitting in someones food is understandable has real problems.

Even in a nice restaurant the job is on the level of a car salesman, in my opinion. Not to be respected.

Most issues revolving around this start with wait staff thinking they are somehow better than they are.

EDIT: I guess I should say, I am fine with the majority of servers who perform their job adequately and whom I tip adequately. But the whole prima donna bullshit needs to change.

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